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Why do I need Website Terms and Conditions ?

Website Terms and Conditions Template

If you have a website that is accessible by the public, it is important to have Terms and Conditions in place that govern how people can use your website.

One of the main reasons for having Terms and Conditions on display is to limit your liability for any loss incurred by someone using your site. For example, someone may rely on information contained on your website which is not up to date, and suffer loss as a result.

You may also want to control content on forums or pages that allow people to leave comments, for example by having the discretion to post or remove any unsuitable content. Website Terms and Conditions allow you to set out the rules of your site.

Terms and conditions also enable you to assert ownership of the content contained on your website and prohibit users from using or copying your copyright material against your wishes.

When implementing terms and conditions, make sure they are clear and easy to understand. You should tailor them to relate specifically to your website and individual business needs.

The terms and conditions should be easily accessible via the navigation bar at the bottom of your website, and whenever customers sign up to your website or make a purchase.

To get the most out of your standard Terms and Conditions:-

  • Read them carefully and customise them specifically to suit your own Website.  It is not just a matter of filling in the blanks – make sure each and every paragraph correctly applies to your situation and amend it if need be
  • If you are an e-commerce site (a site that sells products and/or services from your Website), you must ensure that your terms and conditions (and any other content on your website) are in line with the Australian Consumer Law (ACL).

The ACL gives a range of rights to consumers purchasing products or services.  These rights primarily relate to refunds, repairs or replacements of goods and services.  Your terms and conditions, or any other content on your website, cannot be seen to limit or misrepresent these rights.  For example, you cannot state that there are “strictly no refunds” as by law, consumers are entitled to refunds in various situations.

If your Website sells products or services, a “Terms and Conditions of Purchase”, should be accessible which relate specifically to the purchase of the products or services.

For more information on the automatic rights which apply to consumers, see here:-