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Free Business Letter Templates

We’ve prepared a bundle of letter templates to be used in general business situation. Feel free to use them with our compliments. However we ask that you do not reproduce these templates on any medium for public display or re-sale.

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Dear ____________:

This is to acknowledge receipt of your letter of [date]in which you set forth your reasons for canceling your purchase order #

I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.

As one of our valued customers, your satisfaction is one of our primary concerns. Please accept our apology.

Sincerely,

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