Like anyone who takes pride in their work we like to hear from our customers after they have experienced our service. In fact we actively seek feedback from them, be it positive or negative in order to improve our service.
Let’s face it, if we disappoint you, it’s unlikely that you will come back, but happy customers tell others and they add value to our business.
The following feedback was submitted by customers who have purchased one of our financial agreement kits after using our Legal Review Package (formerly Document Review Service).
“You are wonderful and so is the business you’ve set up its been a pleasure from start to finish and if I hadn’t found RP Emery I might never have plucked up courage to do the legals. Happy productive, joyful life to you.” Annie Holding
“The experience has been an exceptionally positive one. The proactive level of service has been a delightful surprise and very, very welcome. Your staff have been professional, responsive and knowledgeable. Without their help in accommodating my need for a tight turnaround I don’t believe the objective would have been achieved. I cannot express how important this was to me and how grateful I am. The lawyers assigned to both my husband and I were exactly what we each required. I am taking great enjoyment in informing friends’ lawyers, who were forecasting chaos and disaster just how comprehensive and competent the service has been. A massive THANK YOU!!!!!!”
“The whole Service has been effective, efficient and my lawyer was professional, friendly and informative. I have been very impressed with RP Emery’s Service, in particular the various e-mails providing guidance. The templates are easy to follow and aren’t too confronting for the other party. Now to work on my Will.
Thank you” Mick Horan
“What a great service. Both our solicitors where excellent, professional, and contacted us really quickly. The whole process is value for money and I would have no hesitation in recommending your services. Please pass on our best wishes to the solicitors that reviewed our documents.
“My experience was excellent. I had an urgent requirement and you were able to assist in a very short time frame. Your initial contact staff were extremely competent and my solicitor Steve H was fantastic. His phone manner provided great comfort in a very stressful situation. I have made many recommendations to others of your service from my experience.
Thanks again” Kym Kempe
“You guys were a great help to my Ex husband and I.
Unbelievable how easy and almost stressless (if there’s such a word) you guys made it for us. Thank you again.”
“I was apprehensive about purchasing the agreement at first, and then similarly with the doc review service but the whole process was great. I particularly appreciated the willingness to give me assistance over the phone when I had a few questions. I thought the whole package was really good and made things relatively straightforward for us to deal with an otherwise difficult situation.
Thanks again.” Danny R
“The service has been fantastic from start to finish, self-explanatory and easy to use. Thanks” Gaz
“Dear RP Emery
I’d like to thank you for making this process so easy and helping us through it. Great service. Cheers.” Hakan.
“Thank you – it was incredibly easy and a very smooth process. You are offering a fantastic service!”
“A great service to reduce the stress and eliminate the hassle of what could be a complex and long drawn out process.” Paul Miles
“Great service! Really quick and easy!!! Lawyer I dealt with was great, helpful and friendly.” Maria K.
“Hi, I used your service for a Cohabitation Agreement. I liked it that when I phoned I could speak to someone to have my questions answered, and wasn’t told to just check your website, personal help was very good. Thank you for all your help.”
“Thank you for the excellent service, very professional! All my expectations have been met. Thank you very much indeed.” Stephan Galli
“Our experience was very professional, quick and easy but very thorough. We thank you and will recommend you to our friends and colleagues.” Joan Chapple
“Great service, eased my mind, fantastic people who are helpful and its a great simple service. Thanks” Lindsay Gillies
“The service overall was a fantastic experience, simple to do and I felt well looked after. Thank you for your help.” Jayne Bentley
“Hi, nothing but positive feedback on your service. Your document made things a lot simpler than all the other options being suggested and the review service was great.” Jill White
“An excellent service. Saved so much personal stress for both parties along with considerable time and money savings. Thanks so much for an outstanding service, I have already recommended it and will continue to do so. Kind Regards” Leisa Duncan
“Excellent service and follow up by RP Emery, I have already recommended to others and will continue to do so. Thank you” Ian Mckinnon
I could go on because we have literally hundreds of these. We would be delighted to add your name to the list, with your permission of course.